Greetings!
Thank you for contacting Gaijin customer support.
Your account was frozen due to fraud report from Steam - one or several of your purchases made via Steam were charged back.
Since such charge-backs entail financial losses for our company, we have to block such accounts.
In your case, the total loss for our company
was 87.46 usd
If you are ready to compensate us this issue - we can make an exception in your case and allow you spend the same amount of money(87.46 usd) directly in our store. If this is done, we will unblock your account.
You will have 3 days to purchase your items.
Kind regards,
Gaijin Entertainment Support Team
Thank you for contacting Gaijin customer support.
Your account was frozen due to fraud report from Steam - one or several of your purchases made via Steam were charged back.
Since such charge-backs entail financial losses for our company, we have to block such accounts.
In your case, the total loss for our company
was 87.46 usd
If you are ready to compensate us this issue - we can make an exception in your case and allow you spend the same amount of money(87.46 usd) directly in our store. If this is done, we will unblock your account.
You will have 3 days to purchase your items.
Kind regards,
Gaijin Entertainment Support Team